Cat Blanket

I would like to express my sincere appreciation for the exceptional customer service provided by Ollie. She has demonstrated a remarkable level of professionalism, offering numerous valuable suggestions both in terms of the drawings and the craftsmanship design. Even though I haven't placed an order yet, I am confident that we will successfully collaborate in the near future. Ollie's expertise and dedication have greatly impressed me, and I look forward to working with her again.

excellent person contact product quality perfect thanks

These were samples I ordered. Pretty nice product. I immediately set up a rack and started putting things on it. It went together very easily.

fast, easy, clear, best in market shelves, service fast to fix problems - my favourite rack supplier for my business

Quality is great! Exactly what we wanted to receive.

The products failed a quality check at the factory, failing to meet standards + are fell apart in customers' hands. Insufficient glue was applied, materials were too thin, and screws were improperly installed. This resulted in a substantial financial loss. Additionally, the supplier refused to manage shipping, creating chaos in transferring inventory from their factory to Pietra. The only positive I can give (which is why I am giving 1 star instead of .5) is that the contact for Shuhuan was nice.

Shuhuan sent us sample swatches so far, and has continued to assure us we are placing our bets on the right partners. We are continuing to develop products with them and have been very happy with the level of service we've received.